How to order (Europe)


This is the guidance for orders from countries belonging EU, Norway, UK and Switzerland.

If your country cannot be found in following, please set region to “others” at top of this page. And please order cell lines directly to JCRB Cell Bank.

Europe Distributor Specific Region
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Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Switzerland.

Cell Line Pricing Information

All orders from customers in EU, Norway, Switzerland and UK are accepted by tebu-bio.
tebu-bio will handle the importation of your cell order and ship to end-users.

Pricing for various cell types are as follows.

Cell type End user's affiliation
Non-Profit Organization Profit Organization
general cells € 620 € 660
human iPS cells - -
luciferase-expressing cancer cells € 670 € 710
mousehomozygous mutant ES cells € 670 € 710
human mutant cell repository from Kyoto University - -
virus production cells - -
primary mesenchymal stem cell - -
immortalized mesenchymal stem cell € 620 € 660
genetically-modified cells € 670 € 710

Cells will be shipped from France by tebu-bio. Please check with tebu-bio prior to ordering if you have specific questions regarding delivery timelines.

All prices are inclusive of shipping and handling fees. tebu-bio may add to the Price any appropriate VAT for the cells delivered to all French based customers. For delivery to EU member states (excluding France), sales are subject to payment of tax by the recipient in the destination country (reverse charge rule). For delivery to non-EU based customers (e.g. Norway, UK and Swiss customers), such customers shall be responsible for paying any import tax and any VAT.

tebu-bio will invoice you at the time of shipment for your order. Payment terms are either "due on receipt" if a valid Purchase Order is presented when placing the order or pre-payment via wire transfer prior to shipment. Kindly note for orders shipped to Europe we do not accept credit card payments.

tebu-bio as European provider

tebu-bio has teamed up with the National Institute of Biomedical Innovation to bring you access to roughly 1,100 cell lines worldwide. tebu-bio is the exclusive European provider of JCRB’s comprehensive catalog of cell lines.

If you are interested in purchasing a cell line offered by JCRB, please contact your local tebu-bio office. Your order online through the JCRB website and tebu-bio will take care of the rest.

All prices are inclusive of shipping and handling fees. tebu-bio may add to the Price any appropriate VAT for the cells delivered to all French based customers. For delivery to EU member states (excluding France), sales are subject to payment of tax by the recipient in the destination country (reverse charge rule). For delivery to non-EU based customers (e.g. Norway, UK and Swiss customers), such customers shall be responsible for paying any import tax and any VAT.

Please note that while you are placing your order request online through JCRB, tebu-bio will be handling all aspects of your order, so if you have any questions, please contact us at your local tebu-bio as below.

Your local tebu-bio office

tebu-bio Belgium
Alexander Franckstraat 196, B-2530 Boechout
Tel: 03/ 454 00 66
Fax: 03/ 454 18 88
belgium@tebu-bio.com
www.tebu-bio.com

tebu-bio France
39 Rue de Houdan - BP 15, 78612 Le Perray-en-Yvelines Cedex
Tel: 01 30 46 39 00
Fax: 01 30 46 39 11
france@tebu-bio.com www.tebu-bio.com

tebu-bio Germany
Berliner Str. 257, D-63067 Offenbach
Tel: (069) 801013-0
Fax: (069) 801013-20
germany@tebu-bio.com

tebu-bio Italy
Via Pretorio 4 - C.P. 70, I-20013 Magenta MI
Tel: 02 97 29 50 10
Fax: 02 97 29 50 77
italy@tebu-bio.com

tebu-bio Netherlands
Stationsplein 99 - Unit 167, 1703 WE Heerhugowaard
Tel: 072-572 21 00
Fax: 072-572 21 33
netherlands@tebu-bio.com

tebu-bio Nordic Countries (Sweden, Norway, Denmark and Finland)
CAT Science Park, Universitetsparken 7, 4000 Roskilde – Denmark
Tel: +45 46 74 02 54
Fax: +45 46 74 02 53
scandinavia@tebu-bio.com

tebu-bio Portugal
Av. António Serpa, n°32, 4C, 1050-027 Lisboa
Tel: +351 215 842 958
portugal@tebu-bio.com

tebu-bio Spain
Gran Via de les Corts Catalanes, 583 - 5°, ES-08011 Barcelona
Tel: 93 306 34 10
Fax: 93 306 34 99
spain@tebu-bio.com

tebu-bio UK & Ireland
Unit 7 – Flag Business Exchange, Vicarage Farm Road, Peterborough, Cambs PE1 5TX England
Tel: +44 (0)1733 421880
Fax: +44 (0)1733 421882
uk@tebu-bio.com

JCRB Order Cancellation Policy

If for any reason, the purchaser wishes to cancel a pending order, they must adhere to this cancellation policy. All order cancellation requests must be made PRIOR to JCRB’s shipment of the order to tebu-bio. Once an order has been shipped from JCRB to tebu-bio, that order is no longer eligible for cancellation or refund. Shipments from JCRB to tebu-bio occur bi-weekly on Friday. If you have specific questions pertaining to the shipping calendar or regarding this policy, please contact your local tebu-bio office.

Shipping Schedule

JCRB ships cell vials every other Friday according to orders through tebu-bio.
The delivery to customer's sites is scheduled for the middle of the following week.
For details or extra schedules according to national holidays, please contact tebu-bio.

The last shipping date in 2020 is Decemver 18th, 2020.