To customers in US/Canada: Change of official distributor
[To customers in US/Canada: Change of official distributor]
Please be announced that our current official distributor in US/Canada will be changed from April 1st, 2023.
Since the change is accompanied by system modifications, we will be suspending receiving all orders during the below periods.
Please note the following important information:
– We will stop accepting orders from March 16, 2023 to March 31, 2023.
– The orders which are approved by March 15, 2023 are shipped within March 2023. The orders which are not approved by the above date are canceled. JCRB Cell Bank will announce on cancellation to applicants directly or through the current official distributor XenoTech.
– During March 16 to 31, please contact JCRB Cell Bank directly for inquiries.
– For ordering cell lines after April 1, 2023, we accept web entries by customers for ordering cell lines. After web entries, the new distributor will support your order.
Thank you very much in advance for your understanding and cooperation during this important transition.
Please contact us using inquiry form “Contact Us” to JCRB Cell Bank if you should have any questions or concerns.
[Current Official Distributor in US/Canada]
XenoTech, LLC
info@xenotechllc.com
[Official Distributor from April 1st, 2023 in US/Canada]
FUJIFILM Wako Chemicals U.S.A. Corporation
WKUS-JCRB@fujifilm.com