In principle, payments are made in advance, so please read the Invoice when your order has been confirmed. After we confirm the payment, we will ship the cell lines within 2 weeks.

If you are a customer in the USA and Canada, we ship the cell lines to our US distributor every other week after the confirmation of cell stock and the terms for permit of each cell lines.

If you are a customer in Oceania region, the cell lines will be imported by our distributor CellBank Australia each time and then delivered to customers.